Our Method

Culture of Professionalism

  • More than 30 significant gardens installed every year
  • Dedicated staff specialists in landscape design, horticulture, irrigation, outdoor lighting design, water feature design and installation
  • Consistency in customer service thanks to a field-service team of more than 20 employees who average 9 years per person in service to New Image clients
  • Pride of presentation demonstrated by uniformed team members arriving in clean, clearly marked and superbly maintained service vehicles

 

 

Nature is relentless—and she demands constant attention. We make sure your garden receives the consistent, precise, respectful care it requires to look its absolute best, in every season. We quietly come and go, and our careful work makes Nature’s beauty appear effortless.

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Continuous Learning

Proprietary database capturing over 30 years of plant species research and seasonal maintenance protocol information

Ongoing in-house weekly seminars for all team members on plant species, pruning techniques, eco-sensitive pest control, irrigation management and other crucial customer-service topics

Design

New gardens are like people: Unique. For us, every project is a new beginning. No templates, no recycling of previous designs. Our experienced team of designers, horticulturalists, and project managers will work to understand what a beautiful garden means to you.

Installation is an earthy, practical process where plans become reality. We quote carefully, execute on time, and work with the highest quality materials and craftspeople. Focused attention and quiet professionalism render a finished garden as you dreamed it.

Attention to Detail

Dedicated office staff who capture and communicate customer needs in real-time to field-service teams.

Proprietary, secure client service database stores detailed information on customer preferences, scheduling needs, and maintenance do’s and don’ts.

Courteous advance planning and communication to ensure “no surprises” service.

Bilingual (English/Spanish) supervisory team plus bilingual training materials and service reports ensure precise execution of customer requests

Envision

Architectural Integration: plantings harmonized with building style for total aesthetic effect.

Personal Expression: the realization of an artistic vision, exploiting extraordinary plantings and hardscape designs.

Garden Rooms: add livable outdoor square footage with plants and structures for entertaining, cooking, swimming, meditating, etc.

Locavore Gardens: organic or conventional micro-farming for ultra-local food sourcing right outside your door.

Low Water Xeriscaping: ecologically balanced with unique plant species for strong sculptural impact and advanced irrigation technology to make every drop count.

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